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Shipping & Delivery
Shipping & Delivery
Delivery Time and Pickup Service
Customers may opt for delivery or self-collection at any of our 2 branches in Malaysia.
Orders in stock at our Malaysia warehouse will be shipped between 2-3 working days from our warehouse. Do allow a few days for the orders to reach you.
Viskou (Puchong HQ):
No. 4 Jalan TPP 5/16, Taman Perindustrian Puchong 5&6, 47100 Puchong, Selangor, Malaysia.
Warehouse Operating Hours: 9am - 6pm (Mon-Fri, excluding Public Holidays)
9am - 1pm (Saturday), for delivery last call is 11am.
Viskou (JB Branch):
No. 41, Jalan Harimau Tarum, Taman Abad, 80250 Johor Bahru, Johor, Malaysia
Warehouse Operating Hours: 9am - 6pm (Mon-Fri, excluding Public Holidays)
9am - 1pm (Saturday), for delivery last call is 11am.
FAQs
Q. How much will I be charged for shipping?
A. The shipping fee is charged based on receiving address and product total weight. Do contact us for more information if you're planning to order in bulk.
Q. How can I know if my order has been shipped?
A. You can check the order status by logging into your account.
Q. What happens if my parcel is damaged upon arrival?
A. Do contact us and provide us a picture or a video of the damaged parcel and we will assist you from there.
